Recently whilst browsing Twitter I came across a conversation between a leading international bank and a client. The customer had an urgent issue and had tried to contact the bank’s call centre but was unable to get through. They then took to Twitter, asking for help and a call back from the company.
Who We Are
With a history of more than 25 years supplying specialist computer telephony platforms and associated applications, C3’s proven solutions incorporate Multichannel Contact Centers, IVR, Speech Recognition and PCI services. Clients worldwide depend on C3’s core technology-agnostic software to give their businesses the edge in competitive markets and to overcome technical challenges.Read More
Contact Centre Platforms
Streamline your multiple communication channels with Contact, C3’s multi-channel system.
PCI Compliant Payments
Take the hassle out of taking payments with C3. Our popular PCI Compliant solution that enables you to take payments directly via phone, web and mobile.
Call Handling Solutions
With over 25 years experience in telephony C3 can provide solutions to all your call handling needs.
Fusion IVR Scripting
Our game-changing IVR scripting tool has helped our customers slash development time and launch new services far quicker than their competition.