C3 is a small Cambridge-based company specialising in computer telephony platforms and associated multichannel applications.
C3′s scalable platform supports a range of multichannel communication applications. Our integrated approach enables our clients to streamline communication processes, generate new revenue streams, improve call handling quality and reduce overhead management costs.
Our customer engagement product suite, deployed at universities, hospitals and local authorities across the UK, will typically incorporate our multichannel contact centre and IVR scripting software. Complementary applications, such as voice recognition, call recording and PCI billing, can be added on an incremental basis.
Flexibility throughout the IP migration
All C3 products are TDM and SIP supporting so they can be deployed at any point in the IP migration (we have a number of hybrid reference sites). This allows our clients to extend the life of existing infrastructure with leading edge applications that can simply be migrated across to SIP, as and when required.
We pride ourselves on the long term relationships we have with our clients who choose to work with us because, as a niche technology specialist, we offer highly advanced applications, expert technical support and flexible commercial terms.