Tag Archives: Case Studies

Messaging Case Study: Oxford University

With university locations all over the city and 23 separate telephone systems, Oxford University required a powerful messaging/ call handling platform. The system required scripting functionality to accommodate for further development.

C3’s Unified Communication platform was chosen due to its wealth of features and modular approach, which would allow the university to meet future demands.

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Call Handling Case Study: University of Cambridge

One of the oldest and most prestigious universities in the world, the University of Cambridge needed a resilient and scalable call handling / messaging solution which could integrate with their existing Cisco architecture.

They settled on C3’s SIP_enable Apcentia platform with conferencing, Voicemail, and IVR Scripting to allow further development based on the needs of their 18,000 users.

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