COMPUTER telephony specialist C3 has reached another milestone as it helps the UK’s top universities join the internet call revolution which is gathering pace across the country.
The University of Bristol has joined the transition to multimedia communication over the internet thanks to C3’s expertise in providing a new easy-to-use, centralised system for 8,500 staff.
A key issue for delegates from the UK’s major universities and higher and further education colleges at last month’s Universities and Colleges Information Systems Association (UCISA) conference in Manchester, was the transition to new multi-channel Voice over Internet Protocol (VoiP) telephony, from traditional telephone systems.
Many higher education institutions are facing fresh technology challenges as they make the switch.
Continue reading C3 helps University of Bristol join internet call revolution
C3 is embarking on a UK-wide road show in 2014 to promote IP migration options to those companies still operating legacy switches.
The road show will give companies a more in depth look at the options available to them, as well as learn from C3 reference sites that have already migrated to IP.
“C3 has helped many large enterprises make the IP migration,” said sales and marketing director, John Wood. “We take a very customer-centric approach to migration which gives our customers control over costs, as well as the future-flexibility to adapt the platform to suit their unique requirements.”
Telecoms teams up and down the country are busy considering the options for their legacy platforms as they reach end-of-life and, in many cases, end of support. The Siemens ISDX, for example, reaches end of life in 2017 when Siemens, as original manufacturer, will withdraw support on the kit. In many cases the ISDX, whilst over 20 years old, is still operating and functioning well, which makes it hard for organisations to push on with the move to IP given the cost and potential disruption to their voice infrastructure. At the same time, the pressure is on organisations to future-proof their infrastructure so it supports multichannel interactions, conferencing and collaboration throughout the enterprise.
This is where C3 comes in. C3’s solutions are all TDM and SIP compliant so leading-edge unified communication technology can be deployed at any point in the migration pathway, helping organisations to benefit from new technology as well as extend the life of existing systems.
If you would like C3 to visit your organisation please contact us.
Migration in a multichannel era
Multichannel Management: more than just a buzz phrase?
The PBX has been “dead” for years if you believe analysts in the communications industry. But with vendors who’ve made the PBX a staple in their product line finally ceasing development and support for their PBX products, the system does look finally near extinction.
Siemens, for example, has stated that they will no longer provide support on the ISDX after 2017. There will, of course, be some suppliers who can provide first line maintenance, but this will not be backed by any support from Siemens as the manufacturer.
PBX phone systems have always been one‐dimensional and unable to match the functionality and flexibility of modern IP telephony. So, replacing outdated PBX equipment is an opportunity to migrate enterprise infrastructure to IP.
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Phased approach or total rip and replace?
However, there aren’t many businesses that can toss out their entire communications system and migrate to a new IP solution in one fell swoop. While the PBX is still functional and familiar to users, there is understandably a deep resistance to rip and replace.
Instead, most enterprises still see IP Telephony as an adjunct to their existing system. They plan to phase over gradually one application at a time, leveraging investment in their legacy PBX.
C3’s solutions are all TDM and SIP compliant, so leading-edge unified communication, collaboration and voice messaging technology can be deployed at any point in the migration pathway. Our open solutions help organisations benefit from new technology as well as extend the life of existing systems, driving down the total cost of ownership.
For more information about any of our products or for advice on migrating your kit to IP, please email firstname.lastname@example.org.