With telecoms management increasingly a Networks’ responsibility, computer telephony specialist C3 attended last month’s Networkshop41 to explain how we can make life a little easier.
Networkshop is an annual technical event hosted each year by a higher education organisation in the UK. Aimed at network managers and technical staff, the conference provides a forum for discussion on the latest technologies, bringing together expertise from all fields of networking.
With Networks and Telecoms departments frequently merging across the higher education sector, C3 attended Networkshop41 to meet many of those teams now managing the organisation’s telecoms.
“We have over two decades’ experience working with universities across the UK. But as the make-up of these teams evolves, we understand that we have to make ourselves more visible to new decision makers and demonstrate how C3 can make their lives easier,” said John Wood, Sales and Marketing Director C3.
“Networkshop was an opportunity for us to meet the Network teams that now have responsibility for telephony, or will do in the future.”
C3’s Apcentia platform offers a simple, intuitive and cost-effective IT solution for telecoms. The solution is core telephony-agnostic and supports TDM and SIP simultaneously, ensuring an entirely future-proof investment.
C3 has extensive experience of implementing our multi-media communication solutions across the higher education sector. The platform has been proven at a number of sites, including Cambridge University, Oxford University, London Metropolitan, University of Central Lancashire and Sheffield Hallam.
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Telecommunications is an area of the enterprise that is increasingly being merged into the IT team as organisations across the public and private sectors look to make cost and efficiency savings across the board.
With this in mind, C3 will be attending Networkshop for the first time this summer (9-11 April 2013, Keele University).
We will be demonstrating our IT Telephony solutions to delegates, including our multi-channel contact centre solution Fusion Contact – a converged communication platform that gives the enterprise complete control over multiple communication channels (email, voice, SMS, social networks, web chat) via one intuitive web interface.
We will also be discussing our flexible deployment models. With the C3 Apcentia Engine now on the cloud, we can work with clients to develop unified communications applications that can run on private clouds or public clouds, or develop hybrid solutions that can leverage existing investments in legacy infrastructure.
All C3’s products are core telephony agnostic and support TDM and SIP so we can support you, whoever supplies your core infrastructure, and wherever you happen to be in the IP migration.
Please take a look at our case studies to see how other businesses have benefitted from working with C3.
We hope to see you at Networkshop – please drop by our stand G13.
C3 will be attending the 48th World Telemedia event, which takes place in Marbella, Spain, next month (17-19 October).
World Telemedia showcases the solutions, strategies, applications and technologies that connect consumers to media, content and billing they want.
C3 will be talking to fellow attendees about Fusion, and its various applications, as well as network messaging, conferencing, and Tier 1 PCI Compliant payment solutions.
We hope to see you there!
C3 is attending the Call Centre and Customer Management Expo 2012, which is taking place 2-3 October at the London Olympia.
C3 will be using the exhibition to showcase Fusion IVR and its range of PCI DSS payment solutions.
Please come and visit us on stand NHF41.
Fore more information about the Call Centre and Customer Management Expo, please visit www.callcentre.co.uk