C3 is looking to establish a reseller network for its mobile-based lone worker safety system, Lookout Call.
The company is already working with Momote, the business behind the mobile workforce management solution, MyMobileWorkers. Following the initial success of this partnership, C3 is now seeking further distribution partners to either sell Lookout Call as a value added service or integrate it with existing products.
“Lone worker safety touches almost every business in the UK, so the market for a product like Lookout Call is huge,” said Brian Caddy, Lookout Call sales manager.
“We know that the demand is there, and we see a reseller network as the best and most customer friendly way of taking Lookout Call to new sectors.
“The product itself is flexible and can be adapted to fit in with existing product lines. So, at this stage, we are keen to hear from any company that sees the potential for a lone worker safety system for their existing customer base.”
Lookout Call is a mobile-based lone worker safety system that is currently used by more than 18,000 lone workers across the UK. The system is popular with a wide range of organisations, including charities, NHS trusts and local councils.
C3 has today released version 1.4.0 of its intuitive call handling software Fusion IVR.
The latest release of this powerful code generation tool includes a comprehensive debugging application that functions entirely over the internet, via the user’s Fusion interface.
To debug a call flow, the user simply opens the ‘Debug Session’ and calls the number.
Fusion automatically shows an isolated view of that call and highlights each element of the script as it plays, with a snapshot of the associated code. The user has the capability to control the debugging session, and is able pause the script, jump to specific nodes in the call flow, or add in a call-break to stop the script at a certain point.
Developers will recognise the incredible time saving potential of this debugging application; allowing them to view each stage of the call in play, rather than trawling through irrelevant code to find and debug their scripts.
The release of Fusion IVR 1.4 call handling software also sees the introduction of a Call Record manager – a call-back request button that allows users to record the voice prompts for their script over the phone. This was a popular feature in Narrator, C3’s previous call platform.
Find out how your business can save time and money with Fusion IVR. Get in touch now.