{"id":2896,"date":"2013-07-22T09:41:42","date_gmt":"2013-07-22T09:41:42","guid":{"rendered":"https:www.c3.co.uk\/?p=2896"},"modified":"2019-02-27T10:02:04","modified_gmt":"2019-02-27T10:02:04","slug":"impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability","status":"publish","type":"post","link":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/","title":{"rendered":"ImpulsePay chooses C3\u2019s Fusion IVR software for enhanced call handling capability"},"content":{"rendered":"<p>ImpulsePay, the UK\u2019s leading Payforit provider, is using C3\u2019s Fusion IVR to develop interactive consumer assistance as the company undergoes a period of expansion, with new merchants coming on board and Payforit transactions increasing month-on-month.<\/p>\n<p>The company, pioneers of the Payforit mechanism, was already using a competitor\u2019s IVR software solution but that didn\u2019t provide the granularity of control, or the flexibility, that ImpulsePay required as a dynamic and growing business.<\/p>\n<p>\u201cFusion IVR offers us significant functionality, at the same time as being incredibly easy to use\u201d says Adam Williams, Chief Operating Officer at ImpulsePay.<\/p>\n<p>\u201cThis means we can quickly launch advanced voice services and change them at the click of a button. That level of flexibility is important to us as we continue to grow the business.\u201d<\/p>\n<p>With Payforit gaining real momentum, ImpulsePay has been working on new developments, such as enhanced single-click payment, which has helped merchants significantly increase their mobile revenues. The company has also been busy expanding its customer services team to ensure quality of support remains high as the business continues to grow.<\/p>\n<p>\u201cWe are always working hard to make sure ImpulsePay provides the best Payforit offering available.\u201d says Adam. \u201cAn increase in overall capacity, as well as heavy investment in our server infrastructure, means we\u2019re able to provide the most robust Payforit solution on the market.\u201d<\/p>\n<p>ImpulsePay is deploying <a title=\"IVR Software\" href=\"https:\/\/www.c3.co.uk\/telephony\/call-handling-ivr\/fusion-ivr\/\">Fusion\u00a0<\/a>as a hosted service, initially to develop intelligent scripts for its customer service lines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ImpulsePay, the UK\u2019s leading Payforit provider, is using C3\u2019s Fusion IVR to develop interactive consumer assistance as the company undergoes a period of expansion, with new merchants coming on board and Payforit transactions increasing month-on-month. The company, pioneers of the Payforit mechanism, was already using a competitor\u2019s IVR software solution but that didn\u2019t provide the &hellip; <a href=\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">ImpulsePay chooses C3\u2019s Fusion IVR software for enhanced call handling capability<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[26],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ImpulsePay chooses C3\u2019s Fusion IVR software<\/title>\n<meta name=\"description\" content=\"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ImpulsePay chooses C3\u2019s Fusion IVR software\" \/>\n<meta property=\"og:description\" content=\"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\" \/>\n<meta property=\"og:site_name\" content=\"C3 Communications\" \/>\n<meta property=\"article:published_time\" content=\"2013-07-22T09:41:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-27T10:02:04+00:00\" \/>\n<meta name=\"author\" content=\"katie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"katie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\",\"name\":\"ImpulsePay chooses C3\u2019s Fusion IVR software\",\"isPartOf\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\"},\"datePublished\":\"2013-07-22T09:41:42+00:00\",\"dateModified\":\"2019-02-27T10:02:04+00:00\",\"author\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278\"},\"description\":\"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.c3.co.uk\/blog-cms\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ImpulsePay chooses C3\u2019s Fusion IVR software for enhanced call handling capability\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/\",\"name\":\"C3 Communications\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278\",\"name\":\"katie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"katie\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ImpulsePay chooses C3\u2019s Fusion IVR software","description":"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/","og_locale":"en_GB","og_type":"article","og_title":"ImpulsePay chooses C3\u2019s Fusion IVR software","og_description":"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.","og_url":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/","og_site_name":"C3 Communications","article_published_time":"2013-07-22T09:41:42+00:00","article_modified_time":"2019-02-27T10:02:04+00:00","author":"katie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"katie","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/","url":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/","name":"ImpulsePay chooses C3\u2019s Fusion IVR software","isPartOf":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website"},"datePublished":"2013-07-22T09:41:42+00:00","dateModified":"2019-02-27T10:02:04+00:00","author":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278"},"description":"ImpulsePay is using C3\u2019s Fusion IVR software to develop interactive consumer assistance, as the company undergoes a period of expansion.","breadcrumb":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/07\/22\/impulsepay-chooses-c3s-fusion-ivr-software-for-enhanced-call-handling-capability\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.c3.co.uk\/blog-cms\/"},{"@type":"ListItem","position":2,"name":"ImpulsePay chooses C3\u2019s Fusion IVR software for enhanced call handling capability"}]},{"@type":"WebSite","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website","url":"https:\/\/www.c3.co.uk\/blog-cms\/","name":"C3 Communications","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278","name":"katie","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"katie"}}]}},"_links":{"self":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/2896"}],"collection":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/comments?post=2896"}],"version-history":[{"count":1,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/2896\/revisions"}],"predecessor-version":[{"id":16400,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/2896\/revisions\/16400"}],"wp:attachment":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/media?parent=2896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/categories?post=2896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/tags?post=2896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}