{"id":2392,"date":"2013-02-20T09:50:41","date_gmt":"2013-02-20T09:50:41","guid":{"rendered":"https:www.c3.co.uk\/?p=2392"},"modified":"2019-02-26T17:15:28","modified_gmt":"2019-02-26T17:15:28","slug":"speech-recognition-now-available-in-c3s-fusion-ivr-software","status":"publish","type":"post","link":"https:\/\/www.c3.co.uk\/blog-cms\/2013\/02\/20\/speech-recognition-now-available-in-c3s-fusion-ivr-software\/","title":{"rendered":"Speech recognition now available in C3\u2019s Fusion IVR Software"},"content":{"rendered":"

Speech recognition is now available as a comprehensive node in C3\u2019s Fusion IVR Software<\/a>.<\/p>\n

The speech recognition node builds on the flexibility and ease of use that Fusion is established for, with its simple \u2018drag & drop\u2019 deployment and granular functionality making it incredibly simple to set up and manage reliable speech recognition navigation and directory look up within IVR services.<\/p>\n

Customers wishing to use speech recognition functionality within their IVR services simply drag and drop the node to the relevant point in their Fusion script, from where vocabulary parameters are easily set up and managed dynamically. The speech recognition node can also pick up data held as a remote text file.<\/p>\n

Fusion\u2019s Speech Recognition registers 99% accuracy against a 10,000 strong directory. The solution automatically checks for ambiguity in a situation where there may be multiple word options that sound similar \u2013 \u2018Did you say David Bell or David Fell?<\/em>\u2019 – ensuring accurate call transfer.<\/p>\n

Since its release last year, C3\u2019s IVR development tool, Fusion, has proved its credentials at a number of corporate site.<\/p>\n

This powerful platform has helped numerous businesses significantly cut the development time\/cost typically associated with creating new IVR services, allowing much more scope for development. Sundial Telecom, Manx Telecom and Oxford University are just some of the organisations seeing the benefits of Fusion.<\/p>\n

Find out how your business can save time and money with C3’s Fusion IVR Software. Get in touch<\/a> now to arrange a demo.<\/p>\n","protected":false},"excerpt":{"rendered":"

Speech recognition is now available as a comprehensive node in C3\u2019s Fusion IVR Software. The speech recognition node builds on the flexibility and ease of use that Fusion is established for, with its simple \u2018drag & drop\u2019 deployment and granular functionality making it incredibly simple to set up and manage reliable speech recognition navigation and … Continue reading Speech recognition now available in C3\u2019s Fusion IVR Software<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[24],"tags":[],"yoast_head":"\nSpeech recognition now available in C3\u2019s Fusion IVR Software<\/title>\n<meta name=\"description\" content=\"Speech recognition is now available as a comprehensive node in C3\u2019s Fusion IVR Software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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