{"id":1295,"date":"2012-10-01T11:23:35","date_gmt":"2012-10-01T11:23:35","guid":{"rendered":"https:www.c3.co.uk\/?p=1295"},"modified":"2012-10-01T11:23:35","modified_gmt":"2012-10-01T11:23:35","slug":"idox-invests-in-bespoke-ivr-solution-from-c3","status":"publish","type":"post","link":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/","title":{"rendered":"Idox invests in bespoke IVR solution from computer telephony specialist C3"},"content":{"rendered":"

Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony<\/strong> technology partner.<\/p>\n

Idox offers a comprehensive Interactive Voice Response (IVR) service that manages voter registration on behalf of 42 local authorities nationwide. At present, more than 4 million voters access the electoral registration via IVR using popular communication channels, such as telephone, the internet and SMS.<\/p>\n

A significant number of voters confirm their details via telephone, and Idox has invested in an IVR system from C3 to support this popular service.<\/p>\n

The new IVR system, which now runs entirely over SIP, has been fully customised to meet Idox\u2019 requirements and has been integrated into the company\u2019s database to ensure that all voter updates are recorded live.<\/p>\n

The system has been developed using C3\u2019s Fusion software so other applications can easily be written and added to the system, future-proofing Idox\u2019 investment.<\/p>\n

\u201cWe are very impressed with C3 and are confident in their ability to deliver the service that we require within the scheduled time frame,\u201d said Glen Norman, Idox e-Elections Product Manager.<\/p>\n

\u201cInvesting in C3\u2019s Fusion software gives Idox the flexibility to expand its services when required. For example, we can now create new call services for elections and other markets.\u201d<\/p>\n

For information about Idox visit www.idoxgroup.com.<\/p>\n","protected":false},"excerpt":{"rendered":"

Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner. Idox offers a comprehensive Interactive Voice Response (IVR) service that manages voter registration on behalf of 42 local authorities nationwide. At present, more than 4 million voters access the electoral registration via IVR using popular communication channels, such … Continue reading Idox invests in bespoke IVR solution from computer telephony specialist C3<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[26,24],"tags":[],"yoast_head":"\nIdox partners with computer telephony specialist C3<\/title>\n<meta name=\"description\" content=\"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Idox partners with computer telephony specialist C3\" \/>\n<meta property=\"og:description\" content=\"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/\" \/>\n<meta property=\"og:site_name\" content=\"C3 Communications\" \/>\n<meta property=\"article:published_time\" content=\"2012-10-01T11:23:35+00:00\" \/>\n<meta name=\"author\" content=\"katie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"katie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/\",\"name\":\"Idox partners with computer telephony specialist C3\",\"isPartOf\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\"},\"datePublished\":\"2012-10-01T11:23:35+00:00\",\"dateModified\":\"2012-10-01T11:23:35+00:00\",\"author\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278\"},\"description\":\"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.c3.co.uk\/blog-cms\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Idox invests in bespoke IVR solution from computer telephony specialist C3\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/\",\"name\":\"C3 Communications\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278\",\"name\":\"katie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"katie\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Idox partners with computer telephony specialist C3","description":"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/","og_locale":"en_GB","og_type":"article","og_title":"Idox partners with computer telephony specialist C3","og_description":"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.","og_url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/","og_site_name":"C3 Communications","article_published_time":"2012-10-01T11:23:35+00:00","author":"katie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"katie","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/","url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/","name":"Idox partners with computer telephony specialist C3","isPartOf":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website"},"datePublished":"2012-10-01T11:23:35+00:00","dateModified":"2012-10-01T11:23:35+00:00","author":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278"},"description":"Idox plc, a leading information management solutions provider, has chosen C3 as its computer telephony technology partner.","breadcrumb":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/10\/01\/idox-invests-in-bespoke-ivr-solution-from-c3\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.c3.co.uk\/blog-cms\/"},{"@type":"ListItem","position":2,"name":"Idox invests in bespoke IVR solution from computer telephony specialist C3"}]},{"@type":"WebSite","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website","url":"https:\/\/www.c3.co.uk\/blog-cms\/","name":"C3 Communications","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/835a6ca931eabdc452671c696f426278","name":"katie","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"katie"}}]}},"_links":{"self":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1295"}],"collection":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/comments?post=1295"}],"version-history":[{"count":0,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1295\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/media?parent=1295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/categories?post=1295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/tags?post=1295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}