{"id":1291,"date":"2012-09-11T11:20:44","date_gmt":"2012-09-11T11:20:44","guid":{"rendered":"https:www.c3.co.uk\/?p=1291"},"modified":"2019-02-26T16:59:15","modified_gmt":"2019-02-26T16:59:15","slug":"sundial-ramps-up-development-on-the-back-of-fusion-ivr-software","status":"publish","type":"post","link":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/","title":{"rendered":"Sundial ramps up development on the back of Fusion IVR software"},"content":{"rendered":"<p>Hosted telecommunications specialist Sundial Telecom is planning the re-launch of Call Manager, one of its flagship call handling products.<\/p>\n<p>The company, based in Cambridge, plans to add additional functionality to the call answering service, which gives small businesses a single telephone number and reliable call forwarding\/ auto attendant.<\/p>\n<p>The decision to relaunch the platform is a direct result of the recent improvements Sundial Telecom has made to development time. With the help of C3\u2019s <a title=\"IVR Toolkit\" href=\"https:\/\/www.c3.co.uk\/telephony\/call-handling-ivr\/fusion-ivr\/\">Fusion IVR software<\/a>, the company announced last month that it had halved time-to-market and would be considering a range of new projects as a result.<\/p>\n<p>\u201cNow we have Fusion in place we are able to drive forward the development of Call Manager and make changes to the platform that we may not have considered before,\u201d explains Shane Carter, owner of Sundial Telecom.<\/p>\n<p>\u201cWe want to make Call Manager more flexible and improve the configuration options available to our customers. With Fusion, we have the ability to make improvements, or develop entirely new call handling services, very quickly and effectively.\u201d<\/p>\n<p>Sundial Telecom has been using Fusion IVR for three months and has already reported a 50% reduction in development time. The team expects to improve that time as they become more accustomed with the program.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hosted telecommunications specialist Sundial Telecom is planning the re-launch of Call Manager, one of its flagship call handling products. The company, based in Cambridge, plans to add additional functionality to the call answering service, which gives small businesses a single telephone number and reliable call forwarding\/ auto attendant. The decision to relaunch the platform is &hellip; <a href=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Sundial ramps up development on the back of Fusion IVR software<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[33,26],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service provider exploits C3 Fusion IVR software for rapid development<\/title>\n<meta name=\"description\" content=\"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service provider exploits C3 Fusion IVR software for rapid development\" \/>\n<meta property=\"og:description\" content=\"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\" \/>\n<meta property=\"og:site_name\" content=\"C3 Communications\" \/>\n<meta property=\"article:published_time\" content=\"2012-09-11T11:20:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-26T16:59:15+00:00\" \/>\n<meta name=\"author\" content=\"katie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"katie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\",\"name\":\"Service provider exploits C3 Fusion IVR software for rapid development\",\"isPartOf\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\"},\"datePublished\":\"2012-09-11T11:20:44+00:00\",\"dateModified\":\"2019-02-26T16:59:15+00:00\",\"author\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9\"},\"description\":\"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.c3.co.uk\/blog-cms\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sundial ramps up development on the back of Fusion IVR software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/\",\"name\":\"C3 Communications\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9\",\"name\":\"katie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"katie\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service provider exploits C3 Fusion IVR software for rapid development","description":"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/","og_locale":"en_GB","og_type":"article","og_title":"Service provider exploits C3 Fusion IVR software for rapid development","og_description":"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.","og_url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/","og_site_name":"C3 Communications","article_published_time":"2012-09-11T11:20:44+00:00","article_modified_time":"2019-02-26T16:59:15+00:00","author":"katie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"katie","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/","url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/","name":"Service provider exploits C3 Fusion IVR software for rapid development","isPartOf":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website"},"datePublished":"2012-09-11T11:20:44+00:00","dateModified":"2019-02-26T16:59:15+00:00","author":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9"},"description":"With the help of C3\u2019s Fusion IVR software, Sundial Telecom has halved time-to-market and is considering a range of new projects as a result.","breadcrumb":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/09\/11\/sundial-ramps-up-development-on-the-back-of-fusion-ivr-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.c3.co.uk\/blog-cms\/"},{"@type":"ListItem","position":2,"name":"Sundial ramps up development on the back of Fusion IVR software"}]},{"@type":"WebSite","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website","url":"https:\/\/www.c3.co.uk\/blog-cms\/","name":"C3 Communications","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9","name":"katie","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"katie"}}]}},"_links":{"self":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1291"}],"collection":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/comments?post=1291"}],"version-history":[{"count":1,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1291\/revisions"}],"predecessor-version":[{"id":16379,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1291\/revisions\/16379"}],"wp:attachment":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/media?parent=1291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/categories?post=1291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/tags?post=1291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}