{"id":1282,"date":"2012-08-07T11:11:37","date_gmt":"2012-08-07T11:11:37","guid":{"rendered":"https:www.c3.co.uk\/?p=1282"},"modified":"2019-02-26T16:57:54","modified_gmt":"2019-02-26T16:57:54","slug":"c3-releases-fusion-enhanced-call-handling-software","status":"publish","type":"post","link":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/","title":{"rendered":"C3 releases Fusion 1.4 &#8211; enhanced call handling software"},"content":{"rendered":"<p>C3 has today released version 1.4.0 of its intuitive call handling software\u00a0 Fusion IVR.<\/p>\n<p>The latest release of this powerful code generation tool includes a comprehensive debugging application that functions entirely over the internet, via the user\u2019s Fusion interface.<\/p>\n<p>To debug a call flow, the user simply opens the \u2018Debug Session\u2019 and calls the number.<\/p>\n<p>Fusion automatically shows an isolated view of that call and highlights each element of the script as it plays, with a snapshot of the associated code. The user has the capability to control the debugging session, and is able pause the script, jump to specific nodes in the call flow, or add in a call-break to stop the script at a certain point.<\/p>\n<p>Developers will recognise the incredible time saving potential of this debugging application; allowing them to view each stage of the call in play, rather than trawling through irrelevant code to find and debug their scripts.<\/p>\n<p>The release of Fusion IVR 1.4 call handling software\u00a0also sees the introduction of a Call Record manager \u2013 a call-back request button that allows users to record the voice prompts for their script over the phone. This was a popular feature in Narrator, C3\u2019s previous call platform.<\/p>\n<p>Find out how your business can save time and money with Fusion IVR. <a title=\"Contact Us\" href=\"https:\/\/www.c3.co.uk\/contact-us\/\">Get in touch now<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>C3 has today released version 1.4.0 of its intuitive call handling software\u00a0 Fusion IVR. The latest release of this powerful code generation tool includes a comprehensive debugging application that functions entirely over the internet, via the user\u2019s Fusion interface. To debug a call flow, the user simply opens the \u2018Debug Session\u2019 and calls the number. &hellip; <a href=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">C3 releases Fusion 1.4 &#8211; enhanced call handling software<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[33,24],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C3 releases Fusion 1.4 - enhanced call handling software<\/title>\n<meta name=\"description\" content=\"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C3 releases Fusion 1.4 - enhanced call handling software\" \/>\n<meta property=\"og:description\" content=\"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\" \/>\n<meta property=\"og:site_name\" content=\"C3 Communications\" \/>\n<meta property=\"article:published_time\" content=\"2012-08-07T11:11:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-26T16:57:54+00:00\" \/>\n<meta name=\"author\" content=\"katie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"katie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\",\"name\":\"C3 releases Fusion 1.4 - enhanced call handling software\",\"isPartOf\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\"},\"datePublished\":\"2012-08-07T11:11:37+00:00\",\"dateModified\":\"2019-02-26T16:57:54+00:00\",\"author\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9\"},\"description\":\"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.c3.co.uk\/blog-cms\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"C3 releases Fusion 1.4 &#8211; enhanced call handling software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#website\",\"url\":\"https:\/\/www.c3.co.uk\/blog-cms\/\",\"name\":\"C3 Communications\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9\",\"name\":\"katie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"katie\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"C3 releases Fusion 1.4 - enhanced call handling software","description":"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/","og_locale":"en_GB","og_type":"article","og_title":"C3 releases Fusion 1.4 - enhanced call handling software","og_description":"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.","og_url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/","og_site_name":"C3 Communications","article_published_time":"2012-08-07T11:11:37+00:00","article_modified_time":"2019-02-26T16:57:54+00:00","author":"katie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"katie","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/","url":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/","name":"C3 releases Fusion 1.4 - enhanced call handling software","isPartOf":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website"},"datePublished":"2012-08-07T11:11:37+00:00","dateModified":"2019-02-26T16:57:54+00:00","author":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9"},"description":"C3 has today released version 1.4.0 of its intuitive call handling software platform Fusion IVR.","breadcrumb":{"@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.c3.co.uk\/blog-cms\/2012\/08\/07\/c3-releases-fusion-enhanced-call-handling-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.c3.co.uk\/blog-cms\/"},{"@type":"ListItem","position":2,"name":"C3 releases Fusion 1.4 &#8211; enhanced call handling software"}]},{"@type":"WebSite","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#website","url":"https:\/\/www.c3.co.uk\/blog-cms\/","name":"C3 Communications","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.c3.co.uk\/blog-cms\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/104c22158e18867a32221ca1ca531ec9","name":"katie","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.c3.co.uk\/blog-cms\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"katie"}}]}},"_links":{"self":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1282"}],"collection":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/comments?post=1282"}],"version-history":[{"count":1,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1282\/revisions"}],"predecessor-version":[{"id":16378,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/posts\/1282\/revisions\/16378"}],"wp:attachment":[{"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/media?parent=1282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/categories?post=1282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.c3.co.uk\/blog-cms\/wp-json\/wp\/v2\/tags?post=1282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}