C3\u00a0is proud to announce that they have won a significant contract with the University of Cambridge.<\/p>\n
C3 has supplied a SIP-enabled\u00a0Apcentia platform, integrating into a Cisco CallManager solution spanning the University\u2019s entire 18,000 telephone extensions.<\/p>\n
The University already has one of the largest Cisco CallManager IP sites in the UK. Now Apcentia has been integrated, the University can run a broad range of complementary\u00a0 unified communications applications, from simple voice messaging to complex scripted applications.<\/p>\n
C3\u2019s Apcentia platform enables the University to automate its entire call handling and scripting functions, helping to streamline the large volume of incoming calls it receives each day. Using a simple interface and C3\u2019s powerful development environment, call flow can be easily designed, managed and processed.<\/p>\n
The platform’s open standards and APIs\u00a0will help\u00a0the University\u00a0 to reduce development costs by building its own applications. These can be integrated with any of its existing web based systems – from complex database integrated applications through to standard information based service, the University saving both time and money whilst effectively future proofing its investment.<\/p>\n
\u201cC3\u2019s application platform approach will enable us to leverage our existing IP network to build out the types of services that will bring both cost and efficiency savings across the board,” said Gordon Ross, Head of Telecoms at Cambridge University.<\/p>\n
\u201cDue to the scale of our operations it has been imperative that we find the right partner with the resilience and scaleability to meet our unique demands. C3\u2019s track record in working with organisations of our nature, plus its proven technology platforms make them the ideal partner to help us evolve and streamline our communications approach.\u201d<\/p>\n
Steve Adams, Sales Manager at\u00a0C3, added: \u201cWith CallManager already in place, we\u2019ve been able to develop a fully featured platform for Cambridge which will take its call scripting and handling to the next level, whilst providing the tools for deeper integration to existing software applications.”<\/p>\n","protected":false},"excerpt":{"rendered":"
C3\u00a0is proud to announce that they have won a significant contract with the University of Cambridge. C3 has supplied a SIP-enabled\u00a0Apcentia platform, integrating into a Cisco CallManager solution spanning the University\u2019s entire 18,000 telephone extensions. The University already has one of the largest Cisco CallManager IP sites in the UK. Now Apcentia has been integrated, … Continue reading The University of Cambridge selects C3 Unified Communications platform<\/span>