Fusion IVR Case Study: Sundial Telecom

Learn how Sundial Telecom, a bespoke telephony specialist, reduced development time by 50% with C3’s Fusion IVR  call handling platform, allowing them to take increase productivity and take on extra projects.

In an industry where projects require rapid development and deployment, C3’s Fusion IVR system allows Sundial to be more responsive to client needs.

C3’s customer engagement software

The clearing process is more pressurised than ever before with Universities looking to fill their last percentage of course places in order to secure fee income.  Many institutions are hoping that clearing will become less of a frenetic last chance saloon and more of a measured late application process, but these are still late applications that need to be dealt with promptly and professionally with competition among institutions fierce.

Continue reading C3’s customer engagement software

C3 to attend UCISA Edinburgh conference

C3 are pleased to be exhibiting at the annual UCISA Conference in March (EICC, Edinburgh 18-20 March) where we will be demonstrating applications from our Customer Engagement suite of products.

C3’s core platform and associated applications are all infrastructure agnostic, supporting TDM and SIP simultaneously. This means that leading edge technology can be deployed on legacy infrastructure (extending the life of the PBX) and simply migrated across to the IP network, with no disruption to end user services. Continue reading C3 to attend UCISA Edinburgh conference

Make a success of clearing and student engagement with C3

With the cap on student numbers soon to be lifted, many institutions are hoping that Clearing will become less of a frenetic last chance saloon, and more of a measured late application process. But these are still late applications that need to be dealt with promptly and professionally. In order to secure fee income, student recruitment targets need to be met. But competition is fierce.

Continue reading Make a success of clearing and student engagement with C3