Utilities

Utility companies use our call handling technology for lone worker management and location based services. For rural lone workers and frequent car travelers, who visit remote geographical locations, location based services systems are crucial for lone worker safety.

Our location based systems are able to pin-point the mobile phone of remote workers to within a few metres. Positioning systems are invaluable from a resource management point of view, for example if a water a pumping station or sewage treatment plant needs attention, call centre staff can quickly find the engineer closest to the site and ask them to attend the situation immediately.

Visit our client area to see how we've worked with many customers to achieve their goals