Testimonials

C3 is committed to providing excellent service, solutions and customer care as these happy customers explain.

“Online credit card fraud remains a huge issue, so ensuring our IVR billing systems are fully PCI DSS compliant means that we’re doing the right thing to protect the interests of our customers.” BT agilemedia

“We are really pleased with the IVR solution provided by C3 and BT because it allows people to take the test from the privacy of their own homes. People who suffer from hearing loss are often reluctant to take action but this system allows them to check their hearing anonymously and get the help and advice they need" RNID

“We have been using C3’s IVR platform to facilitate our virtual call centre services for a number of years so it seemed only logical to integrate their IVR capabilities into the Tarotim service. Their platforms are scalable, which means we can expand as our business grows, and we hope to use their live video streaming functionality in the future for services such as live palm readings”. Sundial Telecom

“We have been C3’s customer for a number of years and have a good relationship with them. Their IVR technology is very flexible, which means we are able to develop bespoke virtual call centre solutions for our different customers.” Call Handling Services

“Over the years we have been working together, C3 has become an important partner for the sit-up, both in terms of the reliability of its technology and the responsiveness of the C3 team.” The Sit-up group

"Right from the outset, C3 came across as a company that was keen to do business with us. They also had a flexible, open and scaleable product that very much suited our needs." Thus plc

“We chose to work with C3 because of their long-standing reputation in the industry and the fact that their platforms are modular, we can increase capacity and channels as new services grow." Vodafone

“When it came to expanding our technical resources, C3 were the obvious choice of technology partner,” “We have been dealing with C3 for many years and enjoyed a good relationship during that time." Phonovation

“We were working to very tight deadlines and C3 played a key role in helping us meet these deadlines. The system was installed and working within 4 weeks. We had a back up plan to answer calls manually, but we did not need to implement this” Nottingham City Council

“The project has been a great success with our customers. In the beginning customers reported an issue with the volume and speed of the automated messages, but C3’s support team were very proactive and helped us to sort things out very quickly.” Berneslai Homes

“We have had a long and successful relationship with C3. We find their equipment reliable and their customer support team very helpful and responsive when we’ve needed their assistance”, GMTV

“This upgrade allows us to continue to provide reliable, competitively priced prepaid facilities and voicemail facilities to an ever growing number of students and staff coming to the university. This upgrade will also help us with our transition to IP.” University of Central Lancashire

"The system has proved to be a perfect solution for our current needs, both in terms of ease of use and cost. We are particularly impressed by the fact that we can use our existing handsets without modification to access the system." Anglian Water