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1-2-1 and Multiparty Conferencing

Our IVR platforms allow you run a full range of conferencing applications, from one to one conferences to very large, multiparty conferences. Our IVR call conferencing solutions allow your customers to listen and/or speak to selected participants in the conference.

Corporate Multiparty Conferencing

Our IVR platform allows you run corporate 1-2-1 and multiparty conferencing services. If your customers want to enter into a conference call, or set up a conference, they simply contact our IVR conferencing equipment, give their name and other relevant information needed to enter into the conference.

You can also use our IVR call conferencing platform to pre-book conferences. You simply contact our IVR platform and follow a series of voice prompts to complete the reservation.

Our IVR call conferencing software ensures the conference is clear and crisp by automatically filtering out background noise, such as keypad tones. It asserts echo cancellation, and automatically adjusts volume levels.

C3’s IVR platform also records these conversations so they can be reviewed in the event of a commercial dispute. Call recordings are also used to help improve customer services and for staff training purposes.

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