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Chat and Date Services

C3’s IVR systems allow you to run profitable 1-2-1 and multiparty chat services 24/7. Our Interactive Voice Response, (IVR), technology automates the whole process, eliminating the need for live operators to process the huge numbers of calls generated by interactive chat. 1-2 1 and multiparty chat and date services are popular the world over and generate huge volumes of communications traffic, which consequently generate huge revenues for providers of these types services.

All our IVR chat software can be video enabled thus allowing you to add exciting new visual dimensions to existing chat services.

1-2-1 Chat services

Subscribers call an advertised number that is answered by our IVR platform. They are asked to record their name and a brief personal description. Chat subscribers then listen to the names and descriptions of other subscribers and can interact with them by recording and sending messages to them or by entering into “live” 1-2-1 chat.

Multiparty chat services, chat and party

Multiparty chat is very similar to 1-2-1 chat but these services allow multiple callers to enter into a single conference. Multiparty conferences are monitored by a ‘Conference Manager’, who has the ability to ‘sin-bin’ callers, if call content or caller behaviour is not appropriate, and ‘drag and drop’ callers into different conferences, subjects or party rooms.

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